WE ♥ COMBINATORIAL OPTIMISATION

Our products use advanced algorithms to optimise business operations

braid

OPTIMISED SCHEDULING FOR DELIVERY CENTRES

Delivery Centres (a.k.a. BPO / Shared Service Centres) are used by large corporates to deliver transactional services in an efficient, consistent and high-quality manner.  These centres process thousands of tasks with hundreds of staff and currently struggle to schedule work efficiently and effectively.  Now Braid can do it for them.

AUTOMATED

Braid fully automates the creation and scheduling of tasks, saving time and money, and avoiding laborious and repetitive tasks.

OPTIMISED

Braid considers billions of potential schedules every day, optimising against configurable parameters.
So task allocation is optimally aligned to the objectives of senior management and makes best use of valuable resources.

QUICK WITTED

Braid works continuously and reacts immediately to changes in workload or staff availability.
So last minute tasks or staff absences do not absorb management time in “fire-fighting”.

PRESCIENT

Braid schedules months in advance and has extensive scenario modelling and reporting functionality.
So future capacity bottlenecks can be identified early and remedial actions like additional training or adjusting deadlines can be modelled to accurately project the impact on centre performance.

BRAID MAKES DELIVERY CENTRES EFFICIENT, FLEXIBLE & GREAT PLACES TO WORK

braid engine

OUR FLEXIBLE & SCALABLE TASK SCHEDULING ENGINE

Braid Engine is the intelligent scheduling and resource allocation engine that powers Braid.  It can also run as a standalone tool, with an api to integrate with other software products.

While Braid is specifically designed to meet the needs of Professional Services delivery centres, the scheduling engine is generic and so can be applied to scheduling problems in different contexts:

  • Ticket assignment in IT helpdesks
  • Handling customer complaints
  • Allocating workload to servers in data centres
  • … and many more

Braid Engine can handle a wide range of constraints and optimisation criteria

TASKS

  • Task skills/language requirements
  • Task dependencies
  • Restrictions on suitable resources
  • Variable priority of tasks
  • Minimisation of deadline overrun

RESOURCES

  • Preferred/Avoided skills
  • Variable competency
  • Avoiding splitting work across departments or teams
  • Variable available hours of resources

Our Team

  • Andrew Bone
    Andrew Bone CEO & Co-Founder

    A strong blend of technical and commercial skills with a 1st class Computer Science degree from St Andrews and 7 years in the Financial Services sector with PwC and RBS.

    Working on Lean implementations inspired Andrew to explore how technology could take organisational efficiency to the next level.

  • Dr Alastair Andrew
    Dr Alastair Andrew CTO & Co-Founder

    8 years’ experience in combinatorial optimisation and a PhD in Artificial Intelligence at Strathclyde.

    Airts grew out of Alastair’s observation that great work in academia was not being used to its full potential in industry.

  • Snowy Flippers
    Snowy Flippers COMPANY SEAL

    Snowy has an important, but largely ceremonial, role in the organisation as the official Airts Seal of Approval.

    Snowy doesn’t know anything about A.I.

  • Andrew White
    Andrew White Software Engineer

    Andrew is passionate about A.I. and enjoys bringing its strengths into his code. He recently came home a winner from the ScotlandIS “Young Software Engineer of the Year” awards for A.I. he developed to play Nine Men’s Morris.

  • Jakub Dostal
    Jakub Dostal UX Engineer

    Jakub recently completed a PhD in Human Computer Interaction at the University of St Andrews. When it comes to design or usability Jakub is the main man.

  • Thanos Georgoulas
    Thanos Georgoulas Software Engineer

    Thanos is an experienced developer with a degree in Computer Engineering from University of Patras. He brings a wealth .NET and SQL knowledge to the team.

We’re hiring!

LET’S DO INTERESTING THINGS TOGETHER

INTERNS

Tough challenges, real responsibility.  A salary.  Maybe even a job at the end of it.

SENIOR DEVELOPER

Do you sense where the bugs will be without looking at the code?  Perfect.

COMMERCIAL DIRECTOR

Direct strategy.  Research.  Generate leads.  Make sales. Solve customers’ problems.

We’d love to hear from you

CONTACT@AIRTS.CO.UK 
 AIRTS, ENTREPRENEURIAL SPARK, RBS GOGARBURN, EDINBURGH, EH12 1HQ